Linosys, the name itself defines our outlook. We believe that the only boundary that exists are those we impose upon ourselves, or allow circumstances to impose. Inculcating the above vision into our operations we have conceived the development team that is, Linosys Amalgamating, the experienced of leaned entrepreneurs, and the enthusiasm and innovation of young minds has resulted in a highly focused & energetic environment that gives us the twin advantages of Depths in solutions, conceptions and flexibility in project execution. Team Linosys comprises of individuals who have extensive exposure and invaluable experience, while working with the top development firms India. We offer you depth in solution development because of the extensive experience of our planning team at some of the top software housed in India. We offer you flexibility in project execution because we are young enthusiastic and ready to accept responsibility without the usual stereotypes.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases