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Keywords / Skills : KPO, International Call Center, Voice Process, BPO Call Centre, Customer Care Executive, Call Center Executive, BPO fresher

0 - 4 years
Posted: 2018-05-11

Job Description
Essential Skill Set Required :

1. Good communication and interpersonal skills

2. Ability to quickly and efficiently assimilate process knowledge

3. Professional in conduct/behavior, appearance and communication

4. Understanding of web technology and cable setup

5. Must be reliable in terms of attendance and timing

6. Perform frontline and 2nd level audits and conduct remediation training with associates
7. Experience in Troubleshooting related process


About Company

eClerx Services Ltd.
http://www.eclerx.com
eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,000 people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. For more information, please visit www.eclerx.com
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