Dear Candidate, We currently have a requirements for a voice/Semi/Voice process for BPO call center. We Need candidate who can speak excellent fluent English. You can walk in for interview with 2 copies of resume. Please find the job description below and revert back with a copy of your updated resume in word format as per your interest and convenience. Position : Process Associate Base Location : Bangalore
Aegis Shift: Rotational US shift with fixed weekend off Process: Voice Hotel/ Air ticketing process Education: Undergraduates, Graduates with relevant experience can apply Salary: Upto 26k+ incentives & shift allowances Transport: available
Mphasis SHIFT: UK /US/Australian Process: Voice Education: Graduates & Undergraduates with Any Experience Experience: 0 to 5yrs Salary: Fresherâs 12K+inc & For exp 23K+inc Transport: available
First Source: Shift: Rotational shift & Rotational Offs Process: Semi-voice & Voice Education: Graduates, Undergraduates Experience: Max 3years(Call centre Or Irrelevant) Salary: Fresherâs 11K+inc & For exp 19K+inc Transport: available Attractive incentives.
Responsibilities: â¢To meet the targets, and report to team manager â¢To prepare daily reports. Send submit to manager â¢To give feedback to manager regarding day 2 day update. â¢Clarity in speech and fluency in communication in English â¢Presentable and willingness to work in night shift and Five working between Monday to Sunday . 2day fix off â¢Should be able to serve customers. In case you are not interested or available at present, I will appreciate if you can forward this mail to your friends/colleagues whom you think will be interested to take up this position. * All the rounds conducted in consultancy * Carry all educational & work experince documents *Carry 2 copies of resume * Interview timings from 09:00 a.m to 5:00 p.m
Walkin to The Job Factory #2 2nd floor Jayaraj Nagar Murphy road Ulsoor Diagonally Opp to Milinia Towers
For more details contact Chaitra-9538878907
Request you to forward this mail to your near and dear once. Thank you for your time, have a good day!
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases