Your resume has been forwarded to us for the post of "PS to MDâ by Monsterindia which suit to our requirements so you are requested to please come for personal interview on the 18th mar 1130 hrs at the following address after confirming with the undersigned on phone.
Established IN 1981, PARADISE tOUR CO. (I) PVT. LTD. is leading Travel Agent & Tour Operator recognized by several Domestic & International Travel associations & having office in COMMERCIAL COMPLEX at PASCHIM VIHAR.
Look forward to see you.
RAVI GUPTA MANAGING DIRECTOR Paradise Tour Co. (I) Pvt. Ltd. BG-8/211 DDA COMMERCIAL COMPLEX, PASCHIM VIHAR NEW DELHI-11 00 63 TEL45050505 (100 lines) 45050500 9810155567-MOB
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases