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AM - Operations/analytics (fluent in Hindi)

Keywords / Skills : Assitant Manager, people management , SLAs, Co-ordination, MIS Reporting, Auditing, floor activities, administrative , operational compliance, Analytics, dashboards , implementing strategy, Organizational Development

3 - 8 years
Posted: 2019-07-21

Industry
KPO/Research/Analytics
Function
Analytics/Business Intelligence
Role
Business Analyst
Posted On
21st Jul 2019
Job Ref code
190719011652
Job Description
Job Description:
    Urgent Job vacancy with one of our clients, details follows
    Name of the Company: Reputed Health Services
    Position: Assitant Manager - Operations/ Analytics
    Location: Hyderabad
    Qualification: Post-Graduation in Management
    Experience: Min of 3 years as TL
    Handled a team of at least 10 members ( Preferred)

    Salary: Negotiable

    Languages Known: Hindi is Mandatory

    Skill Set:
    Good communication skills (Written and Verbal)
    Excellent people management skills
    Advance MS Excel knowledge
    Very Quality and process conciseness

    Job Role:

    1. Assisting the manager in organizing, planning and implementing strategy.
    2. Ensuring all client SLAs, schedules and objectives are met.
    3. Ensure no escalation come and the process runs error free.
    4. Coordinating daily operations.
    5. Track the progress of daily, weekly and monthly MISs. And maintain all necessary dashboards and publish it periodically.
    6. Conduct regular audits to ensure, all the work done by coordinators is as per protocol and presentable.
    7. Manage and monitor roster of all the team members.
    8. Track all internal and external issues (if any) and escalate & follow up until resolved.
    9. Monitor all the floor activities and ensure administrative /operational compliance in the team.

    Work shift :
    6 days week
    Rotational Offs
    Rotational Shifts

    Kindly share your profile at [HIDDEN TEXT]


About Company

Oloop Technology Solutions Pvt. Ltd. Consulting
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