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Keywords / Skills : After sales service, after sales support, customer handling, Client Handling, Customer Complaints, Service Handling, Customer Service, Customer Relations, client servicing

1 - 3 years
Posted: 2019-06-10

Job Description
We have an urgent opening for the position of "After Sales Service" in Bangalore location. 

Experience : Above 1 Year
Job Description:
Interactions (both in writing and verbal) with customers; understand their concerns and expedite the solution

 Interactions and follow-up with vendors (both domestic and international) on status of service products, getting the estimation from them, remittance of outstanding payments etc. Overall vendor management.

 Strict adherence of After sales and service Process, Policy and Flow

 Preparation of weekly and monthly report towards open job cards, estimation pending, profitability etc. and follow up with stores to get the service products and closure of job cards

 Monthly physical check of inventory at service warehouse. Write off the stocks based on credit notes. Overall inventory management of service warehouse

Desirable/Mandatory Skills: 

 Good communication skill in English both oral and written

 Have experience in customer care and customer handling

 Soft spoken, good interpersonal skill, knowledge in MS Office, kin to learn and committed to work

About Company

AARIKA HR Professionals is an India & UAE based Executive Search, Outsourcing and Management Consulting firm offering extended team of professionals to our clients, helping them to reduce time to market and take their business to next desired level. We help our clients define and leverage their Human Resource and Workflow Management. We sincerely believe in the known adage The Customer is always right and our team of professionals will always walk that extra mile to make sure that our entire Clients requirements are met far beyond what they expected. Having worked with Clients across different geographies and industry verticals has enabled our dedicated team in UAE fit impeccably with the Clients team to provide them with the best possible services.
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