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Admission counsellor

Keywords / Skills : Advisory, admission counsellor, Educational Sales, Pre Sales Support

2 - 7 years
Posted: 2018-10-10

Industry
Education
Function
Education/ Teaching
Role
IT Instructor
Posted On
10th Oct 2018
Job Description
Roles and Responsibility:

1.Provide Pre sales counselling
prep
2.Review and propose information onprocess and deadlines proactively
3.Ensure higher conversion by being single point of interface with all customer
4.Ensure benefits and advantages of enrolment are shared with student
5.Support enrollment process
6.Address questions on Visa, travel arrangement, legal requirements, documents etc
7.Coordinate with respective team for the product services
8.Ensure good customer service & grievances management in consultation with Centre Manager
9.Gather & Collate accurate client information on an enquiry form and timely updating on portal
10.Maintain inventory of student’s kit and ensure issuing to students as per process
11.Ensure conversion of from telephonic leads and referrals
12.Maintain confidentiality of data
13.Efficient & appropriate communication to students related batch details & timelines
14.Proactively up selling and cross selling relevant products


About Company

We are leading into Educational Acadamy
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