Job Summary

Job Title: Administrator Storage Infrastructure  


Work Experience: 3 - 5 years  

Position Type: Full Time, Employee  

Industry: IT/Computers - Software  

Ref Code: 913388  

Key Skills: Tivoli Backup

About Wipro

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.

For more information, please visit

Job Description

Job Description
Key skills required for the job are:
Tivoli Backup-L2 (Mandatory)
As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents
Technical requirement :
Looking for 4+ years strong L2 TSM Backup Administrator who is very good in handling following activities and aware about the process. Candidate should have Strong Knowledge and experience in TSM backup related task  , SQL & Oracle  TDP Configuration ,  Oracle ZFS, EMC Data domain .
  Providing L2 for the 24/7 support for the Critical backup  support environment
Willing to work in different shifts 
Very good in handling Backup Configuration ,Backup health check , Restore, Oracle & SQL TDP configuration ,Oracle ZFS and data domain storage .
Responsible for daily backup health check, Addressing backup failures ,Fulfilling the restore request ,TSM & TDP configurations and troubleshooting .
  Provide Problem resolution and Document solution
Advanced system analysis
Should be very good in handling Complex backup restore .
Train and mentor department and team members.
Understand and recommend industry best practices and standards
Excellent oral/written communication.
Documentation of tasks for assignment to appropriate work groups
Responsible for sharing 24 x 7 handover with other team members
Should  have knowledge in remedy process like INCIDENT, CHANGE, PROBLEM management process.
Minimum work experience:3 - 5 Years
Wipro is an equal opportunities employer. Wipro does not charge any fee at any stage of the recruitment process and has not authorised agencies/partners to collect any fee for recruitment.