Job Summary

Job Title: Administrator - Non Catalogued  

Location:Pune  

Work Experience: 0 - 1 years  

Position Type: Full Time, Employee  

Industry: IT/Computers - Software  

Ref Code: 907665  

Key Skills: Service Desk Consulting

 
About Wipro

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.

For more information, please visit www.wipro.com



Job Description


Job Description

Key skills required for the job are:

  • Service Desk Consulting-L1 (Mandatory)
  • TIS Service Desk-L1

As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement

Minimum work experience:0 - 1 Years

   
Wipro is an equal opportunities employer. Wipro does not charge any fee at any stage of the recruitment process and has not authorised agencies/partners to collect any fee for recruitment.