Shriniwas Group of company founded in 2003. Shriniwas Group is company of Shriniwas Placement Consultants has developed a strong and fast growing reputation for dedicated customer services to both candidate and client which has been a key driver for reference business from our present customers.
We are the Shriniwas Placement of organized recruitment services in India. Over the years, we have acted as preferred recruitment partners to multinationals and leading Indian businesses to emerge as the leading recruitment brand nationally. This combined with our role as trusted consultants for Indian professionals translates into our core capability - Building Careers, Building Organizations.
Shriniwas Placement has grown to be a premier executive search & selection group, a preferred recruitment partner for our clients and a trusted consultant for professionals in India Organization across all segments and sizes trust Shriniwas Placement to solve their recruitment needs similarly thousands of professionals have entrusted Shriniwas Placements to help them plan and manage their careers.
We are in the people's business. We look for what we believe in, we commit what we can deliver.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases