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Keywords / Skills : AD_Messaging

3 - 6 years
Posted: 2018-12-04

Banking, Insurance & Financial Services
M & A Advisor
Posted On
4th Dec 2018
Job Ref code
Job Description
Job Description:

• Run operations of the Directory Services infrastructure and support problem solving for directories, applications, and other solutions owned by the Directory Services team.
• Provide second level global support for Microsoft Exchange, Outlook 2010, Blackberry, and Symantec Enterprise Vault.
• Act as technical resource for broad AD and Messaging related issues.
• Follow all set procedures and policies pertaining to the Change Management system.
• Manage trouble calls by logging, prioritizing, and user follow-up.
• Provide high level of service and quality and timely problem resolution
• Timely completion of projects as assigned.Skill Set:

Active Directory:
• 3-5 years of experience with Active Directory.
• Experience with Windows Server 2008 R2 system administration and Client OS.
• Knowledge of Active Directory, DNS, DHCP.
• Understanding of Kerberos/NTLM.
• Experience with Group Policy Objects.
• Basic Understanding of PowerShell Concepts.
• 4-5 years of experience with Exchange 2007.
• Knowledge of Exchange 2010 Transport and Disaster Recovery.
• Support experience with Outlook 2010.
• Symantec Enterprise Vault 9.x and above.
• Blackberry 5.X.
• MDM⾬tiveSync Support, MobileIron preferred.
• Demonstrate the ability to work in an open way, willingness to share knowledge and resources and to educate others within a global team.
• Be interested in and always keep progress in IT infrastructure technology.
• Good documentation and presentation skills.
• Ability to work independently.
• Be able to dig deep into outages and define root cause of the issue.
Key Skill(s)

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