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Keywords / Skills : ADFS

4 - 9 years
Posted: 2018-07-09

Industry
IT/ Computers - Hardware
Function
IT
Role
System Administrator
Posted On
9th Jul 2018
Job Description
Incident intake and assignment to other teams as required

· Incident analysis

· Incident triaging

· Respond, troubleshoot and implement resolutions for common issues.

· Respond to system outages

· Maintain Incident remediation and prevention documentation

· Interact with technical personnel and other teams as required

· Initiate escalation procedure to resolve incidents

· Produce service level reports

· Monitor directory infrastructure for potential issues

· Monitor backup

· Coordinate or participate in individual or team projects

· Write technical articles for internal knowledge base

· Provide performance metrics as necessary

· Adhere to stated SLA’s and ensuring high standards for quality in regards to project documentation/activities

· Deploy changes as per the instructions

· Application validation after changes

Skills Expertise:

· Basic problem diagnosis

· At least 3 year of Directory / LDAP product experience (any LDAP based directory products such as Microsoft Active Directory, Oracle/Sun Directory Servers, eNovell Directory)

· Have experience in maintaining & administering Directory

· Ability basic knowledge to solve a variety of common technical issues on Directory Management Solution.

· Experience managing user, group and roles using directory management products

· Experience Directory object / tree management

· Experience managing policies such as passwords, ACLs

· Knowledge of Bulk updates using scripts

· Managing backup/restore of database

· Good verbal & written communication, technical document writing

· Awareness of global security standards such as PCI, SOX, HIPAA

· Good knowledge of Operating System Internals

· Understands concepts of Authentication, Authorization, Provisioning, Identity and Access Management

· Good knowledge of basic security concepts and certificate management

· Experience of using monitoring tools.

· Knowledge of Service Management / ITIL

· Prior experience working in remote teams on global scale

·

Certification:

· ITIL or equivalent (Good to have)

· MCSE/MCP/MCITP

Work Requirements:

· Willingness to travel as required

· Willingness to be on call support

· Willingness to work in shifts
Key Skill(s)

About Company

PMR Management & Consulting, a management consulting division of PMR Technologies Pvt Ltd belongs to PMR GROUP, a reputed Business Group based in India. The Group has been in Business for over 4 decades and has an impeccable record of integrity, ethics and professionalism attributed to all its parts and aspects of Business.

The Group has it's business interests in Information Technology, Infrastructure Projects, Educational Institutions, hospitality Services and nearby plans into retail market.

Fundamentally concerned with leveraging the Convergence of Content, Communications and Computing; as a business enterprise. Driven by Mutual inclusivity in whatever we do pervades our Thinking and Acting; dynamically as a Continuous Process.
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