We are looking for Accounts Executive in US Staffing with 4-5 years of experience who has previously worked for IT consulting/Staffing companies. He should be able to perform the following tasks at our Hyderabad/Habsiguda office.
Must have good communication & knowledge of MS Excel (Adv Excel)
The individual will be responsible for Timesheets & Payroll Activities.
Must be willing to work in night shift.
Job role & Key skills required:
Collect timesheets from consultants who are working at client locations.
Follow up on missing timesheets and approvals of missing timesheets.
Calculate the correct amount incorporating overtime, deductions, bonuses etc.
Prepare payroll sheet as per hours in Timesheets
Verifying the US Payroll Reports
Responsible for sending the invoices timely to the AP at clients
Follow-up with customers on pending AR (account receivable)
Coordinate with Internal accounts team on sending the invoices to their respective clients
Sending payment confirmation to the customers on receipt of invoice amount
Updating the expenses in the software
Updating various online trackers and software upon raising the invoices and receipt of payments
Coordinating with the US Team in verification of their reimbursement claim processing
Updating and sending the State-wise invoices and collections report to the US Team
Computing the monthly incentives to the Sales Team and sending the reports
Handling travel desk and ticketing for employees
Handling of travel and expenses reimbursements
Preparation of expected cash collections from the outstanding AR
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases