CTC- 23.5k(gross) Experience- 1 year Location- Thane Qualification Required: B.Com/BMSDesirable: M.Com Age Limit: Below 28 years Experience: Preferably two to four years experience required
Job Responsibilities:- Knowledge of Accounts Banking Work Disbursement Accounting, Physical verification of stocks and Reconciliation with Book Stock, Reconciliation Inter Office BalanceOverall Supervision of Branch Account. Coordination with Modern Formats for payment and visit wherever required. CSD payment coordination
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Total Exp: Current Company: Current Location: Current CTC: Expected CTC: Lead time to Join: Reason for Change
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases