Male or female accountant required with good knowledge of Accounts and book keeping with tally and ms-office. Also should be well versed with English language. Loyalty and hardwork is expected for the job and punctuality is must for better results.
We are a 23 years old reputed retail business firm dealing in Plywood, Hardware and Kitchen accessories and other furniture related products. We are dealers of all major exclusive brands of plywood and hardware. Also a new exclusive display centre is being setup with a view to expand the range and variety of products to further develop the business.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases