Job brief We are looking for an Accounts Administrator Office cum Assistant to help with the organization and running of the daily administrative operations of the company and to manage our company’s accounts payable and receivable.
Accounts Administrator responsibilities include reviewing and reconciling accounts, processing payments to external partners and maintaining updated records of invoices and receipts. To be successful in this role, you should have a Finance or Accounting background and be familiar with bookkeeping.
Ultimately, you will ensure we process all financial transactions accurately and on time and that our company is functioning effectively.
Manage obligations to suppliers, customers and third-party vendors
Process bank deposits
Reconcile financial statements
Prepare, send and store invoices
Contact clients and send reminders to ensure timely payments
Submit tax forms
Identify and address discrepancies
Report on the status of accounts payable and receivable
Update internal accounting databases and spreadsheets
Organize office and assist associates in ways that optimize procedures
Sort and distribute communications in a timely manner
Create and update records ensuring accuracy and validity of information
Schedule and plan meetings and appointments
Monitor level of supplies and handle shortages
Resolve office-related malfunctions and respond to requests or issues
Coordinate with other departments to ensure compliance with established policies
Maintain trusting relationships with suppliers, customers and colleagues
Proven work experience as an Accounts Administrator or similar role
Good knowledge of bookkeeping procedures and debt collection regulations
Hands-on experience with accounting software
Advanced knowledge of Excel (using financial formulas and creating spreadsheets)
Solid data entry skills with an ability to identify numerical errors
Good organizational and time-management abilities
BSc degree in Finance, Accounting or relevant field
Proven experience as an back office assistant, office assistant, virtual assistant or in another relevant administrative role
Knowledge of "back-office" computer systems (ERP software)
Working knowledge of office equipment
Thorough understanding of office management procedures
Excellent organizational and time management skills
Analytical abilities and aptitude in problem-solving
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases