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accenture-bangalore,gurgoin,- Service Desk Resolution Management,service desk management.

Keywords / Skills : Service Desk Resolution Management, service desk management.

6 - 11 years
Posted: 2019-09-20

Job Description
Role : SW/Application Tech Support Practitioner Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills : Advanced Service Desk Resolution Management Good to Have Skills : Service Desk Management Job Requirements : Key Responsibilities : 1 Good people management skills and feedback giving skills 2 Good client relations skills 3 Excellent communication skills, with neutral accent 4 Excellent written communication skills with email etiquettes 5 Good problem solving and analytical skills with good knowledge on MS Excel reporting and MS_PPT - power point presentations 6 Good interpersonal skills 7 Self-motivated and capability t

About Company

Inspiration Manpower Consultancy, one of the fast growing end-to-end Recruitment & Staffing Solutions Consultants in India, was established in the year 2008, Inspiration Manpower provides a comprehensive, end-to-end recruitment solution, that covers every need of the customer, throughout the recruitment cycle.

Our team of experts, with over a decade of experience, bring the best practices & methodologies in the industry. This helps us deliver the optimal solutions for even the most complex challenges to our global customers across industries. Inspiration Manpower leverages technological advance to bring speed, agility and cost efficiency to the whole gamut of processes.
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