Digital Marketing Coaching Institute provides practical in-class training on digital marketing through live projects. Our Certified & experienced Trainers will help you to gain knowledge and experience on creating website absolutely from scratch and apply Digital tools to promote your products and services online. Instead of grabbing books we will walk you through live projects. So you will get better understanding with digital marketing concepts. Our Digital Marketing TrainingCourse is designed for all to Entrepreneurs, Job Seekers and Professionals.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases