Quality Management Course

ITIL® INTERMEDIATE ST

Course Type: Certification | Study Mode: Full-Time
Keywords: ITIL
Course Provider:

Course Detail

Introduction
                                                    UNITS OF STUDY
Introductory Lesson
Introduction to Service Transition
Service Transition Principles
Service Transition Processes
Managing people through Service Transition
Organizing for Service Transition
Technology Considerations
Implementing and improving Service Transition
Challenges, Critical Success Factors & Risks
Summary, case studies, exam preparation and directed
 
Keyword(s)