Quality Management Course

ITIL® INTERMEDIATE SOA

Course Type: Certification | Study Mode: Full-Time
Keywords: ITIL
Course Provider:

Course Detail

Introduction
UNITS OF STUDY
Introductory Lesson
Introduction to Service Offering and Agreement
Service Portfolio Management
Service Catalogue Management
Service Level Management
Demand Management
Supplier Management
Financial Management for IT services
Business Relationship Management
SOA Roles & Responsibilities
Technology & Implementation Considerations
Summary, case studies, exam preparation and directed
Keyword(s)