Quality Management Course

ITIL® INTERMEDIATE RCV

Course Type: Certification | Study Mode: Full-Time
Keywords: ITIL
Course Provider:

Course Detail

Introduction
UNITS OF STUDY
Introductory Lesson
Introduction to Release, Control & Validation
Change Management
Service Asset & Configuration Management
Service Validation & Testing
Release & Deployment Management
Request Fulfillment
Change Evaluation
Knowledge Management
RCV Roles & Responsibilities
RCV Technology Implementation Considerations
Summary Exam preparation and directed studies
Keyword(s)