Business & Management Course

LEVEL 2 HOLIDAY REP DIPLOMA

Course Type: Certification | Study Mode: Full-Time
Keywords: HOLIDAY REP DIPLOMA
Course Provider:

Course Detail

Introduction
                                          Units of study
 
Your Introduction to Becoming a Holiday Rep
Defining the Career of a Holiday Rep
Exploring the Various Types of Holiday Reps
Exploring the Origins and Growth of British Tourism
The Components of the Travel and Tourism Industry
Economical Factors that Affect Your Career
Nailing the Teamwork Element Required to Surpass Expectations
The Standard Duties of Holiday Reps
Personal Presentation and Protection
The Legalities Holiday Reps Need to Know About
The Holiday Reps Role in Keeping their Guests Safe
Effective Handling of Customer Complaints
Administration Duties
Crushing it with Customer Services
Creating the Perfect Welcome Meeting
Guide to Selling Excursions
Preparing and Conducting Transfers Successfully
Tallying Floats and Converting Currencies