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Bpo jobs in Kolkata

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Bpo Opening and Vacancy in Kolkata
There are number of BPO jobs in Kolkata, a city which has a lot to offer, apart from career opportunities mingled with culture. The city which houses the 3rd largest stadium in the world also has a lot of organizations waiting to employ thousands of BPO job seekers. The candidates looking for BPO jobs in Kolkata should be ready to shoulder myriad responsibilities like receiving inbound calls from customers as also lending their expertise and knowledge to solve the challenges and issues of customers regarding technical issues with the goods and services of the organization. The candidate will also have to upsell and cross sell products in her/his call but not come across as a pushy salesperson over the call. Converting calls into sales is also the prerogative of the aspirant waiting to ace it in a BPO job. S/he should be well aware of the various processes of the organization. Taking care of many surveys is also the work of the aspirant. Apart from this, s/he may be expected to handle data entry too. Also, the candidate should be willing to work at any shift be it day or night. Fluency in English is a must even if the candidate is not a graduate. Along with this, the aspirant must have the capacity to transfer the call to sales and also be good in convincing the potential customers.

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