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Your profile is shortlisted for International BPO!!!

Keywords / Skills : Voice, bpo, "international bpo", "technical support", support, fresher, "bpo fresher", "desktop support", "customer support", "customer care", "customer care executive", "customer service", "customer support executive", cse, "customer support representative", "customercare executive", "customer service executive", "customer service associatecse"

1 - 7 years
Posted: 10th May 2017

Job Description
Greetings!!!

We are Hiring for International BPO & CAPTIVE UNITS.

Job Description:
Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services

Roles & Responsibilities:
# Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
# Clarify customer requirements; probe for and confirm understanding of requirements or problem.
# Support customers across Telecommunication, Financial Services & Healthcare vertical.
# Use of non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.

Requirements:
# 0 - 5yrs of Experience.
# Any Graduate / Under-Graduate / drop out / Result Awaited- any fresher can apply.
# Excellent verbal and written communication skills.
# Flexible with 24/7 Environment.

Additional Benefits:
# Two-way A/C cabs*
# 5 Days working, 2 Offs.
# Education Assistance plan
# Employee / Corporate discounts

Location:
# Hyderabad -Hi-Tech & Uppal loaction

Salary:
# Salary: 4LPA + Incentives

Process:
# Customer service (Voice), Technical Support.

For further query contact undersigned.



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