Business Development Manager Job Responsibilities: Builds market position by locating, developing, defining, negotiating, and closing business relationships .Qualify leads from marketing campaigns as sales opportunities Contact potential clients through cold calls and emails Present our company to potential clients Identify client needs and suggest appropriate products/services Customize product solutions to increase customer satisfaction Build long-term trusting relationships with clients Proactively seek new business opportunities in the market Set up meetings or calls between (prospective) clients and Account Executives Report to the Business Development Manager on (weekly/monthly/quarterly) sales results Stay up-to-date with new products/services and new pricing/payment plans
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases