• Arts&Humanities • Management • Commerce • Hotel Management • Social Work • Any • Arts&Humanities • Commerce
12th Oct 2017
We have an Urgent Opening for US "Healthcare Blended" Process i.e. 40% back office & 60% voice for Leading International KPO.
Requirement -HSC OR GRADUATE (Fresher are Also Welcome) -Blended Process (40% Back office & 60% Voice) /NO Sales/NO Target/NO Pressure -Good Communication Required -EVENING SHIFT -SAT & SUN FIXED OFF (5 Days Working) -Simple Round of Interview -Immediate Joining . -Home Drop Facility Available
If Interested, reply to this Mail with an updated copy of your Resume at the earliest.
For further details please Contact on: 7400449857.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases