consulting engineers and contracting engineers. Consultants are responsible for the design work of projects and work predominantly in an office. Contractors then take the designs and implement them during construction. Contractors work on site, managing the construction of the structure.
Depending on whether you are a contractor or a consultant, work activities can include:
undertaking technical and feasibility studies including site investigations
using a range of computer software for developing detailed designs
undertaking complex calculations
liaising with clients and a variety of professionals including architects and subcontractors
compiling job specs and supervising tendering procedures
resolving design and development problems
managing budgets and project resources
scheduling material and equipment purchases and deliveries
making sure the project complies with legal requirements, especially health and safety
assessing the sustainability and environmental impact of projects
ensuring projects run smoothly and structures are completed within budget and on time
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Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases