• Strong foundation of Data Structures, Algorithms, Database Design & Software Architecture. • Problem Solving Approach. • Knowledge in Web Development with OOPs .
Note : For any query call or right on the below mentioned detail.
Best Regards, Team - Human Resource [HIDDEN TEXT] | www.qsstechnosoft.com QSS Technosoft Pvt Ltd. | ISO 27001:2013 Certified E - 53, 2nd Floor | Sector 63 | Noida - 201301 India: 0120-4205702
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases