Our client is India’s leading Clinical Documentation Solution provider. Our client is looking for
Network Support Engineer for Bangalore location.
Walkin Interview on 16th June 2018
Technicians must have the product knowledge and technical skills to understand network components and operating systems. Able to recognize & investigate encryption algorithms / NAT / route chunks. Identify routes connected between host & destination. Investigate connectivity issues of existing or newly built VPN Tunnels by evaluating network hardware configs & testing for full workflow. Need to have the knowledge & understanding of interface zones / NAT / Routes on a Cisco ASA & Juniper Firewalls. They need an understanding of network standards, such as TCP/IP network, and they must be able to configure networks for fast, secure, reliable operation. Knowledge of network security is important as companies face increasing threats that could disrupt operations or expose them to loss of confidential data. Technicians must keep their product knowledge and technical skills up to date so they can take advantage of the latest network technologies.
Company Profile : Angel and Genie is an India based Recruitment Firm focused on providing Recruitment, Staffing and RPO Services to our Clients across the Globe. We have our Recruiters & Head Hunters based out of locations across India. Our Clientele includes Leading Fortune 500 & Forbes 2000 Clients & we are the Leading Vendor for most of our Clients. If you would like to associate with us or view all our active jobs, do visit our website below.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases