Seine is a Design to Manufacturing organization based out of India with presence in Middle East and Europe. Seine has extensively supported several Aerospace, Automotive and General Engineering OEM companies and is one of the fastest growing Mid-sized organization.
As part of our DQMS Program, we are currently offering internship on Automotive Vehicle/ UAV Development which include Foundation on Design, Manufacturing Concepts, Supply chain management, Project Management and Aerospace AS 9100 Quality Management.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases