Qua:Any Graduate fresher except B.E/B.Tech/M.E/M.tech Candidates awaiting Last Semester results of Graduation & Post graduation can apply (Candidates with previous year backlogs will not be considered To ensure that all transactions are placed within the valuation point that is applicable to various management companies also, includes setting up client account Transfer of Investments from one product to another product Switches & Conversion transactions from income to growth Please Note: Candidates pursuing ICWA, CS, CA, B.E. & B.Tech graduates are NOT eligible to apply for the same Candidates who have applied & interviewed in the last 3 months need not apply Candidates need to carry updated resume and govt. photo id proof for the Interview Candidates can directly walk in on below address
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases