Desired Skills & Experience: (3-12+years) • Should have at least 3.0 Yrs – 12 Yrs of experience • Strong Knowledge and Expertise in Database Design, SQL Server Coding and Performance Tuning. • Should have expertise in database architecture, design, integration and data modeling. • Should have experience in Sqlserver 2008 R2/ Sqlserver 2012 • Should Have at least 3 years of experience in SQL Server Programming. • Strong Knowledge on DBCC Commands and SQL Server Architecture, Index Maintenance and Jobs • Should be involved in Client Communication and presenting Models to Client. • Understands Business needs and change the existing system as per the business needs. • Experience in Replication, Clustering and High Availability Features of SQL Server.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases