We have an urgent requirement for Busines Development Professionals at Peerbits Solution Pvt, Ltd â" Ahmedabad.
Experience required : 1+ Years
Candidate must have proficiency in Upwork (Bidding Portal)
The Ideal candidate should possess
â¢ 1-6 years of generating business development through bidding portals & knowledge of the International market â¢ Understanding of Web Technologies, offshore software services model is must â¢ Must have Excellent English communication skills (verbal and written) and evangelizing skills with an entrepreneurial spirit to drive results. Accent neutralization for international market would be a plus â¢ Must have excellent telephone presence with demonstrated skills including the ability to engage in meaningful conversations with and to make remote presentations to all levels of management and technical professionals â¢ Must be a self-starter, Target Oriented and self-motivated individual who works well under pressure â¢ Ability to multi-task, prioritize and coordinate tasks to meet multiple deadlines â¢ Experience working in the Software industry would be preferred
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases