Hiring US IT Recruiter's • Exposure to W2 hiring in the US with in depth knowledge of paperwork and process. • Good Negotiation skills in terms of pay rates and other contractual terms with candidates. • Ability to chase and close in individual recruiting targets. Should have proven experience of consistently delivering Minimum 3 – 5 submissions a day. • Team player with an ability to maintain good relationships with candidates and increase business opportunities for the company. • Able to work in high pressure environment which may involve cross tagging to various clients and skills which would involve prioritizing demands. Ensuring 100% coverage to all clients.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases