We are looking for Home Tutor who can teach English Subject.
Responsibilities: Providing support to children with reading and writing on an individual, class or small group basis. Giving extra help to children with special needs or those for whom English is not their first language. Helping develop programs of learning activities and to adapt appropriate materials.
UrbanPro.com is India’s largest marketplace for learning needs. It allows a student to find the right tutors and coaching institutes to serve their needs. The platform finds the right matches based on the specific learning requirements of the student and the skillsets of tutors/ coaching institutes. Students choose UrbanPro for it’s comprehensive database of tutors, differentiated finding experience & trust of the platform. Tutors also love UrbanPro as it allows them to increase their income & better plan their schedules. The company is deepening its Tutor offering through certifications and tools such as fees collections, parent communication etc.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases