We have an Excellent openings With One of Our Client :: Datastage Developer :: Contract to Hire :: Bangalore:: if you are interested Kindly revert back with your updated profile and details.. Please revert back with the following details: Company: Current CTC: Expected CTC (in INR): Official Notice Period: Minimum time required to join: Total Experience: Relevant Experience: Current Location: Reason for job change: Company Profile of Tekskills: Tekskills is a leading IT company which offers cost effective and quality software solutions and consultancy services. Our service portfolio includes on site project management, IT Infra services, onsite consultancy, Off-shore IT & ITES services, product and application development. Tekskills is an ISO: 9001 certified company and CMM Level 3 certified company.
Tekskills headquarters in New Jersey along with the state of the art off-shore development center in Hyderabad, India. Having around 400+ consultants across US working with our premier partners like EMC2 Data domain and Cisco globally, our clientele includes some of the fortune 500 companies like Pfizer, Citi, JP Morgan Chase and AT&T, etc.
Please visit http://www.tekskillsinc.com/ / http://www.tekskills.in/ to understand us better.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases