Walkin to our Office & Walk out with an Offer letter For Sure.Â WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPOS IN BANGALORE.Â Walk -in to igNITES Human Capital Services to avail these opportunitiesÂ Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English and Looking out for an Opportunity to Join a Call Center / BPO. shift are available for day/uk/us/aus shift .Those who can join immediately or within 10 days call manasa - 7849020010
Candidate should possess excellent oral and written communication skillsÂ Candidate with good customer service skills would be preferredÂ Candidate should have 0-1 year of experience in Customer Support Voice Process.Â Prior experience in Customer Service industry will be an added advantage.Â Should be open to work in Night shifts.Â Responsible for dealing with Domestic & International ClientsÂ Responsible for dealing with Clientsâ QueriesÂ Interview Rounds:-Â HRÂ V&AÂ OperationsÂ Note: - All these rounds are held @ our office.Â
Salary:-Â Starts with 1.5L/A to 4.5L/A based on experienceÂ
Do Carry:-Â 5 Copies of ResumeÂ 1 Passport photographÂ
Interview Details:-Â MONDAY TO FRIDAY: 1:30 PM TO 6:00 PMÂ SATURDAY: 11:30 AM T0 3:00 PMÂ ADDRESS:Â Ignites Human Capital Services Pvt LtdÂ #665 TKS Plaza,Near Ragvendra Swami MattÂ Apple Istore,Above City Union BankÂ Jaynagar 5th BlockÂ Bangalore-41Â
EMAIL- [HIDDEN TEXT]
NOTE: - Please call or sms manasa-7849020010 and schedule your interview before walking in for interviews.Â
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases