JOB SUMMARY To manage the current Channel and expand the distribution for Retail and Autogas business in the assigned territory. To Execute the basic processes of Sales and Channel management To execute the BTL sales promotions / Branding / Marketing activities To meet the assigned business & Channel expansion plan for the year
JOB DISCRIPTION IN DETAIL CHANNEL DEVELOPMENT AND SALES MANAGEMENT: 1. Create Distributor / Dealer network in the assigned markets FOR Autogas and Packed Cylinder Business. 2. Responsible for Distributor / Dealer selection process and potential evaluation based on site assessment and market surveys. 3. Plan and execute successful and impactful channel partner launch. 4. Execute the BTL sales promotion and marketing activities through and along with the channel. 5. Meet the assigned business plans for each business / SKU. OPERATIONS MANAGEMENT: 1. Liaison with departments to manage the regulatory process for getting a channel partner commissioned. 2. Ensure project execution through effective coordination with the Projects and Maintenance teams. 3. Liaison with Plan Operations team for Logistics planning of the supply of cylinders. 4. Ensure execution, review and audit of HSSE processes across the channel partners. 5. Meet the assigned HSSE targets of incident free working. 6. Critical cost management (Travel, Operations etc) and give cost save on the assigned budgets. TRAINING AND DEVELOPMENT: 1. Train the channel partner and the team on the sales and channel management processes periodically. 2. Performance review of the Distributor and the Sales Team. 3. Deliver field and classroom training for the distributor and the Sales teams. Field training to be done through extensive accompaniment sales / joint field calls. 4. Working out developmental plans for people and ensuring that they come up the curve. 5. Review of Daily work reports of team and giving feedback on the same. MARKET INFORMATION / MIS: 1. Track competitor information closely and submit periodic information to line manager. 2. Analyse market information and present data on the same to line manager for critical decision making. 3. Ensure that the Sales Team INPUT data reports (DCR etc) are generated on time and submitted to Line manager. Company Description Leading co. into packed gas cylinder business (Domestic & Commercial),Comments Salary- 7 lacs Industry preference- lubricants/ LPG
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases