At least 4-6 Years of experience in Big data and Data warehouse/centric Testing Experience in testing Database Application to validate source to destination data movement and transformation. (Mainframe Extracts, Oracle tables & UNIX flat files) Knowledge of various databases like Oracle, SQL Server etc. Experience in Functional Testing, Regression Testing, System Testing, Integration Testing & End to End testing Must Have Manual ETL/DWH testing skills Very Strong DB and SQL querying skills Exposure to any big data tool
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases