Job title
Technical Support Engineer - Service Desk

Company Name
Mphasis Limited

Locations
Bengaluru / Bangalore, Pune

Experience
0 - 5 years

Key Skills
International voice., BPO, Technical Support Engineer, Service Desk, Helpdesk, help desk, IT Service Desk, IT ServiceDesk, Desktop support,Technical support, Tech support

Function
• Customer Service/ Call Centre/ BPO • IT

Role
• Technical Support Executive ( voice) • Fresher

Industry
IT/ Computers - Software

Posted On
12th Jun 2018

Job Ref code


Company Profile Link
http://company.monsterindia.com/mphasislin/


About Company

Mphasis enables customers to reimagine their digital future by applying a unique formula of integrated cloud and cognitive technology. Mphasis X2C2TM formula for success (shift anything to cloud and power everything with cognitive), drives five dimensions of business value with an integrated consumer-centric Front to Back™ Digital Transformation, enabling Business Operations and Technology Transformation. Mphasis applies advancements in cognitive and cloud to traditional Application and Infrastructure Services to bring much needed efficiency and cost effectiveness. Mphasis' core reference architectures and tools, combined with domain expertise and hyperspecialization are the foundation for building strong relationships with marquee customers.
Visit us link www.mphasis.com

Job Description

Technical Support Engineer -Service Desk

-Should have good communication skill and basic technical knowledge.

-Should be ready to work in 24/7 work environment.

-Active listening and should have remote desktop skills.

-Good probing skills & Analytical skills would be an added advantage.

-Should have 1 to 2 years of experience in Service Desk/International voice.