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Technical Support Engineer , Day Shift

Black & White Business Solutions
Keywords / Skills : Call Centre, call center, bpo, customer support executive, customer service executive, call center bpo, CSR, Technical Support, Customer care executive, telecaller, customer care officer, customer service representative
0 - 5 years
Posted: 21st Mar 2017

Industry
IT/ Computers - Software
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Technical Support Executive ( voice)
Education
Any graduate
Stream:
• Communication
• Any
Posted On
21st Mar 2017
Job Ref code
200317000766
Job Description
Hiring for top MNC BPO's, Day shift 2 way cab.

One day interview process... on spot offer letter just 2 rounds of interview...


Process Name : Technical Process

Designation : Technical Support Executive


Process : Technical Support , IT Help Desk, Trouble Shooting, Hardware and Networking Process

Work Location : Bangalore


Salary Package : up to 3.5 p a.

Cab Services : Free Pick & Drop

Rounds of Interviews : HR Round / Manager Round


Engaged in handling calls of Enterprise & different business units (Internal & External)

Provide World Class Customer Service.

End to Transaction of Reports.

Need to maintain Accuracy in Reports.

Ability to work effectively in a team environment.

Pleasant, professional, and courteous personality.

Excellent verbal and written communication skills.

Strong administrative skills: organized, efficient and versatile.

Strong customer service approach to dealing with people at all levels internal and external.

Skills

Rotational Shifts

Graduates or Undergraduates fresher or with BPO Experience (0-5yrs)

Immediate joiners.



Contact: HR Swetha@9035005000
E-mail : [HIDDEN TEXT]


, Desired Candidate Profile

*Possess good analytical skills - detail oriented
*Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work



About Company
Black and White. There can be no shades of grey in between. We can never leave things to chance. Everything has to be well defined. Presenting Black and White â€" your comprehensive Human Resource Partner â€" that understands you and meets your needs and expectations, right on time and every time. Now a days Human Resource Management is the most important process of every business. Most businesses fail, because they don’t hire the right people. Finding ideal resources is like sifting for a needle in the haystack

How is it then possible to find the right resource for your company? Do you need to resort to spending huge amounts of money on advertisements to find your ideal candidate? Or do you have to resort to paying astronomical fees for hiring a plausible recruit ?

Whatever be your recruitment strategy and seriously with due respects to your capabilities; what you get is all a game of chance. Well when you recruit what you think is the right candidate â€" and land up with the wrong one â€" it usually affects your business not only in terms of time lost, but also in terms of cost.
This is a never ending cycle. What you do best is your business. What we do best is our business
Career Advice to Find Better

What can I do when my salary history makes me really expensive in my current job market? I dont want to take a huge salary cut, but I am not having success interviewing.
Ironically, years of experience or having valuable expertise can sometimes put you in a tough spot and leave you feeling frustrated and discouraged. You cannot control where

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