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Technical Leader - Windows Patching

Continuum Managed Solutions Private Limited
Keywords / Skills : AD, DNS, DHCP, IIS, service packs, hotfixes, rollups, Active Directory
5 - 10 years
Posted: 20th Mar 2017

Industry
IT/ Computers - Software
Function
IT
Role
Team Leader/ Technical Leader
Posted On
20th Mar 2017
Job Description
Overview:
  • Good Communication 
  • Ready to work 24x7 support 
  • Excellent verbal and written communication skills 
  • Confident to handle assign responsibility 
  • 5+yrs of work experience. 
  • Hands on Experience of Servers and roles like AD, DNS, DHCP and IIS etc 
  • Strong sense of ownership and accountability 
  • When appropriate, escalate issues to appropriate individuals based on established guidelines and procedures 
  • Ability to exercise judgment using procedures and practices to determine the appropriate course of action. 
  • Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions 
  • Provide creative solutions to existing constrains from time to time 
Responsibilities:
  • Research on updates and service packs release by Microsoft for various platforms. 
  • Work on update categories, monthly rollup, Third party applications. 
  • Handle release activities for MS updates, MAC, third party applications. 
  • Create Cut-Off sheets, Post installation reports Etc. 
  • Contribute in writing smart monitoring rules for MS security products. 
  • Communicate effectively both verbally and in writing. 
  • Consulting and regular follow-ups with Engineering: Attend weekly calls/meetings to resolve issues, concerns on a day-to-day basis. 
  • Interact with product management team for product enhancements. 
  • Ready to work on 24x7 supports. 

Qualifications:
  • Knowledge on Installation & troubleshooting of all MS windows operating systems 
  • Knowledge on Install and uninstallation of service packs, hotfixes and rollups 
  • Knowledge of windows update catalogue 
  • Knowledge of new MS patching strategy 
  • Knowledge about RMM agent functioning 
  • Knowledge on Antivirus Software Installation, uninstallation and troubleshooting 
  • Any Graduate 
  • MCP or above certification


About Company
Continuum Managed Solutions Private Limited
Career Advice to Find Better

What can I do when my salary history makes me really expensive in my current job market? I dont want to take a huge salary cut, but I am not having success interviewing.
Ironically, years of experience or having valuable expertise can sometimes put you in a tough spot and leave you feeling frustrated and discouraged. You cannot control where

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