Openings for Tech Support @ C3i Solutions
Support Type: International Voice Process
Walk In date: 15th September 2017 (Friday) & 18th September 2017 (Monday)
Walk in Time: 12.30 PM to 4.30 PM IST.
Location - C3i Solutions
2nd Floor | Orion Block | VBIT (Ascendas) Park | Hi-Tech City | Hyderabad |India | www.c3isolutions.com
Land Mark - Beside In Orbit mall
*Candidates are requested to bring-2 copies of resume
*A valid photo identity card
*Printout of this email for security reasons.
*Excellent verbal and written communication skills in English.
*Flexibility working in night & rotational shifts.
*Fresher's & Experienced.
Knowledge required for applicants applying for technical process:
Laptop's , Iphone / Ipads mobility issues, Printer, Scanner, LAN, WAN, Outlook issues, Wifi connectivity issues, Router's issues, VPN, DNS, Internet applications, Internet Concepts, Knowledge of IP, Basic troubleshooting Skills, Blue screen & Black screen Error.
For Fresher: Home Pick & Drop Transport,
CTC: 2, 70,000/-
For Experienced applicants: Home Pick & Drop Transport,
CTC: 3,07,000 + 1100 Food coupons
Feel free to share the walk in update with the other job seekers you know.
Rounds of interview:-
2. Process Round
3. Operations Round
• Provide comprehensive support services to support center customers
• Work within Service Level Agreements, including but not limited to Average Speed of Answer, Average Talk Time, Abandon Time, Hold Times, etc.
• Take all steps to issues reported to them and resolve or escalate to the appropriate contact.
• Use all available Knowledge Management Tools during the call
• Take all necessary steps to ensure customer satisfaction at the end of the call
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P:040-66252127| VOIP: 30130|[HIDDEN TEXT]
C3i Solutions, The Experience matters
2nd Floor, Orion Block, V IT Park, Madhapur | Hyderabad 500 081 | www.c3isolutions.com