Send me more jobs like this

Team leader- Payroll of No 1 Real Estate Co,Salary upto 8 lakh Call 7738521154 - Priya

Keywords / Skills : Phone Banking, Telebanking, Telesales, Telecalling, Telemarketing, Tele Caller, Customer Service, Phone Banking Officers, Customer Service Executive, Customercare executive, Customer service representative, Customer support, Customercare, CSR, CRE, CSE, CCE, BPO, Call

1 - 10 years
Posted: 2018-03-13

Job Description
Hy Fly Consultancy

Free Placment / No Registration Charges

Team Leader -Payroll of Bank / Corporate / BPO

Desigantion: Team Leader

Job Locations: Andheri, Goregoan, Malad, Lower Parel Vashi, Belapur , Mahape,Airoli & Thane.

Salary Range: Rs.22,000 to Rs.44,000 (fix take home) + Incentives

Eligibility Criteria: - Min 6 Months Exp as a Team Leader - Graduation (HSC Passed Only in Thane /Worli /Belapur) - Good Communication Skills (English Mandatory)

Job Responsibilities: - To ensure team achieve productivity and quality roster adherence. - Manage a large and diverse team of CSAs working towards pre-defined targets. - Responsible for maintaining discipline and absenteeism of team on the floor. - Responsible for staff retention within the team. - Ensure prompt and accurate service and achievement of targets. - Should be currently in the TL or Team Coach role. - Hands on experience in Quality check and parameter in VOICE process, preferably in Banking Domain.

Skills and


Excellent verbal communication, telephone etiquette, fluency in

English and the regional language, selling and telemarketing skills, persuasive

skills, listening skills

Good Leadership / Supervisory Skills

Service orientation

Good Computer & Internet knowledge

Key Responsibilities

Monitoring and managing a team of Telesales executives and driving


Controlling attrition.

Segregating and assigning leads across the executives.

Ensuring that the executives meet the hourly/daily/monthly.

targets and sending reports to the manager on the targets achieved

Periodically reviewing the performance of the team,

constantly motivating executives driving them towards incentives

If you are interested in Above profile call /Miss call / SMS / Whatsaap on below nos

7738521154 - Priya

Or email your resume on [HIDDEN TEXT] with subject Line Phone Banking Officer - Bank Payroll

Hy Fly Consultancy

Free Placement / No Registration Charge

About Company

Hy Fly Consultancy provides free placements to job seekers based all over Mumbai, Navi Mumbai & Thane. We are specialized to place a job seeker in Banking, Insurance, Financial Corporates, Health care Corporates, E-Commerce, BPO/KPO/ITES, Consulting Industry. We provide placements through Large Job Aggregators, References, Social Media, Job Portals, Campus Recruitments & various other sources.
Similar Jobs
View All Similar Jobs

Walkin for you