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system engineer-AV/audio video conference

Keywords / Skills : "av engineer", "audio video engineer", "av conference"

Posted: 2017-05-20

Software Engineer/ Programmer
Posted On
20th May 2017
Job Ref code
Job Description
Level 2 support as needed – defined as: anything needing in person support.• Level 3 support• Analyze software/hardware performance issues.• Create, properly document, categorize and close interactions• Appropriately Escalate interactions as needed to support partners and Vendors• Partner with other groups in MAST Global Technologies to resolve multi-layer problems• Knowledge on Creston and Cisco Video Conference devices• Must maintain AV devices and ensure AMC are covered• On call support: after hours and weekends as per rotation schedule• Meet or exceed Service Level Agreements (SLA)• 95% incident resolution• Possess general technology knowledge, including:• Windows 7• MAC OSX• Audio/Video Conferencing Infrastructure and Endpoints• Networking• Hardware knowledge (video conferencing endpoints, gateways, and bridges.)• Fulfills requests as it related to video conferencing and in building audio/video needs. This includes but is not limited to digital signage, large high level video conference business meetings, as well as, large production meetings

About Company

Inspiration Manpower Consultancy, one of the fast growing end-to-end Recruitment & Staffing Solutions Consultants in India, was established in the year 2008, Inspiration Manpower provides a comprehensive, end-to-end recruitment solution, that covers every need of the customer, throughout the recruitment cycle.

Our team of experts, with over a decade of experience, bring the best practices & methodologies in the industry. This helps us deliver the optimal solutions for even the most complex challenges to our global customers across industries. Inspiration Manpower leverages technological advance to bring speed, agility and cost efficiency to the whole gamut of processes.

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