RGBSI is US based MNC with presence in 8 countries. Incorporated We are having state of art global technical centres in Troy, MI, USA and Bangalore, India. We are AS 9100 Rev C and ISO 9001 certified company.
Our domain includes Automotive, Aerospace, Home Appliances, Industrial Equipment, Healthcare , Locomotive to name a few.
We are specialized in providing global services and products on Workforce Management, Engineering Services, Supplier Quality Services and Dassault Systemes Partner.
We look for talent for our growth , our projects and our growing operations.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases