*Hands on Experience in Testing *Good Knowledge in Selenium / JMeter *Installation, configuration, testing and maintenance of Java & Oracle based *Enterprise Applications *Knowledge in Oracle, Application Servers (Websphere/Weblogic), Unix / Linux Platforms *Database Performance Tuning and Troubleshooting
Interested Candidates Please do Walkin between-8/3/2017 to 10/3/2017
Interview Location: Suntec Business Solutions thejaswini Building 2nd Floor
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases