JOBWORLD is an ISO 9001:2008 Certified Recruitment & Outsourcing firm in India, having its head quarters in Bangalore. JOBWORLD is a full fledged Recruitment company. Since its inception in 2002, JOBWORLD has been providing executive recruitment services to companies globally for both permanent and contract positions. We are strongly dedicated in giving your organization the required human resources support thus enabling you achieve your business vision through our resources. Our emphasis on the quality of your employee is as intently as you focus on your core business. JOBWORLD always believe that people are the most important asset of any organization. We offer our salutation to our team of dedicated, successful, professional recruiters whose passion to excel has made it possible to accept challenges and deliver on the promise. We have enriched ourselves over the past 10 years with a pool of competent recruiters in our team. With varied and extensive experience under our belt, we are geared to locating the best candidates for our clients. Confidentiality is a key factor that lies in the heart of our business. With JOBWORLD by your side, the future employees for your organization will never be compromised, and the reputation of your business will remain intact..
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases