This is Parvathi from Vee source, We have an urgent requirement on Sr. Openspan Developer,KL Malaysia, Below is the Job description, if you are comfortable with the requirement, please revert me back to my number +91 7337379955 or to my email [HIDDEN TEXT]
Role : Sr. Openspan Developer
Location : KL Malaysia
Permanent with Tech M
Client : SCB
Number of positions: 10
• Has overall 2+ years of experience with 1+ years in implementing Openspan -Robotics Automation applications.
• Good development experience on .Net and C#.
• Experience in end to end implementation project.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases