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Sr. Manager - Business Support Operation

Keywords / Skills : Back Office Operations, Co-ordinate, addressing queries

10 - 15 years
Posted: 2018-01-14

Sales/ Business Development
Business Development Manager
Posted On
14th Jan 2018
Job Ref code
Job Description

Overall supervision / monitoring and review of the Business Support operations (e.g. merchant acquisition, digital/electronic payments, agent banking, mutual funds sweep-in/sweep-outs, AML /KYC screening, customer account opening etc.)
Ensure that all reconciliations/EOD processes and settlements are carried out in a timely manner.
Ensure Operational process related to KYC/AML including customer verification, alerts investigation and reporting are conducted in line with KYC/AML policy and in a timely manner
Oversee Treasury Back Office Operations and ensure its effective functioning
Lay down and document standard operating procedures of business support operations.
Ensure that the business operations are in line with the Standard Operating Procedures/Policies as applicable.
Ensure that the operations team is adequately staffed and optimally resourced and business disruptions due to unavailability of Operational resources are mitigated.
Co-ordinate with the process/internal auditor for identifying inherent risks/deficiencies/loop holes in existing processes or proposed processes and manner of mitigating the same by building up adequate controls.
Provide necessary valuable inputs by way of MIS reports to the Finance team and the Sales team as required from time to time (e.g. variation between Actuals vis-a-vis Budgets).
Handle Statutory and the RBI audits /annual inspections by way of addressing queries and providing necessary information sought.
Provide required data/information by way of MIS reports to the CFO from time to time.

About Company

"Sampoorna Computer People is a Recruitment Agency established in 1990, providing consultancy exclusively in recruitment of IT, ITES (BPO) & Telecom Professionals. Our Head Office is in Mumbai (Bombay) and we have offices at Bangalore, Chennai (Madras), Delhi, Hyderabad and Pune. We are the first IT & Telecom specialist recruitment consultant certified for ISO 9001:2015 by BVQI India. Sampoorna is a founder member of ERA (Executive Recruiters Association) which is India’s Recruitment Agency’s Industry Organization Home page :"

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